"Excellent program. Was able to dispel myths surrounding various cultures"
- CEO , Hundredfold Holdings LLC
Modern day business thrives on establishing successful international and multi-cultural relationships. Understanding your customer involves familiarity with their cultural traditions, mannerisms, and viewpoints.
The workshops offered by my firm adds value to your employee’s day-to-day transactions by creating a higher level of understanding of your customer’s culture, preferences, mores, and values. Negative customer service experiences can often be prevented with a strong foundation of cultural competency.