Modern day business thrives on establishing successful international and multi-cultural relation-ships. Understanding your customers involves familiarity with their differing cultural traditions, mannerisms, and viewpoints.
The workshops offered by my firm add value to your employees’ day-to-day transactions by creating a higher level of understanding of your customers’ cultures, preferences, morals, and values. Negative customer service experiences can often be prevented with a strong foundation of cultural competency.
What does "Cultural Competency" mean?
We are happy to answer any questions on how our services can help your business navigate cultural competency and awareness, in addition to incorporating culturally sensitive customer service in your employee operations.
Arabic Music Sample
Latin Music Sample
Phone- (216) 269-8725