Modern day business thrives on establishing successful international and multi-cultural relation-ships. Understanding your customers involves familiarity with their differing cultural traditions, mannerisms, and viewpoints.

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The workshops offered by my firm add value to your employees’ day-to-day transactions by creating  a higher level of understanding of your customers’ cultures, preferences, morals, and values. Negative customer service experiences can often be prevented with a strong foundation of cultural competency.